Privacy Policy
Last updated: July 28th, 2025
Edmund’s Oast Restaurant (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including third-party tools used for reservations, marketing, and analytics.
1. Information We Collect
We collect personal information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Reservation details
- Event inquiries
Additionally, we collect certain data automatically through cookies and third-party tracking technologies (see below).
2. How We Use Your Information
We use the information we collect for purposes such as:
- Managing reservations and events via OpenTable and Tripleseat
- Sending promotional emails and updates through Salesforce Marketing Cloud
- Running targeted advertising campaigns via Google Ads and Facebook Ads
- Analyzing user behavior with Google Analytics and the Facebook Pixel
- Displaying video content through YouTube embeds
- Improving and personalizing user experience on our website
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our site and store certain information. Technologies we use include:
- Google Analytics to understand user behavior and website performance
- Facebook Pixel to measure ad effectiveness and remarket to site visitors
- Google Ads & Facebook Ads to deliver relevant advertisements
You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. Disabling cookies may affect the functionality of our website.
4. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third-party providers (e.g., Tripleseat, Salesforce, OpenTable) to deliver our services and marketing. These providers are contractually obligated to protect your data and use it only for the purpose intended.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access or correct your personal data
- Request deletion of your personal data
- Opt out of marketing communications
- Control cookie preferences
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
7. Links to Third Parties
Our website may contain links to third-party websites or services (e.g., YouTube, OpenTable). We are not responsible for the privacy practices of these third parties.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
1081 Morrison Dr, Charleston, SC 29403
Phone: (843) 727-1145